Terms of Service
Please read these terms carefully before using our website or engaging in business with Emily Metal. By accessing our website, you agree to be bound by these terms.
Contents
Introduction
These Terms of Service ("Terms") govern your access to and use of the Emily Metal website (the "Site") and any business communications, quotations, or transactions conducted through or in connection with the Site. Emily Metal is a professional B2B manufacturer specializing in nickel alloy and titanium alloy products for industrial and commercial applications worldwide. By accessing the Site or initiating any business inquiry, you confirm that you have read, understood, and agree to be bound by these Terms and all applicable laws and regulations.
Website Usage Terms
1.1 Permitted Use
This Site is intended for legitimate business use by procurement professionals, engineers, distributors, and other qualified B2B users seeking information about nickel alloy and titanium alloy materials. You may access and use the Site solely for lawful purposes and in accordance with these Terms. Any use of the Site for personal, consumer, or non-commercial purposes is outside the intended scope of this service.
1.2 Prohibited Activities
You agree not to engage in any of the following activities:
- Reproducing, distributing, or commercially exploiting any content from this Site without prior written consent from Emily Metal
- Using automated systems, bots, or scrapers to extract data, pricing, or technical specifications from the Site
- Attempting to gain unauthorized access to any part of the Site, its servers, or related databases
- Submitting false, misleading, or fraudulent business inquiries or contact information
- Transmitting any malicious code, viruses, or disruptive content through the Site's communication channels
1.3 Site Availability
Emily Metal endeavors to maintain continuous availability of this Site but does not warrant uninterrupted or error-free access. We reserve the right to modify, suspend, or discontinue any portion of the Site at any time without prior notice. Scheduled or emergency maintenance may result in temporary unavailability.
Product Information Disclaimer
2.1 Informational Purpose
All product descriptions, technical specifications, chemical compositions, mechanical properties, dimensional tolerances, and material data published on this Site are provided for general informational and reference purposes only. This information is intended to assist qualified engineers and procurement professionals in their preliminary evaluation of materials.
2.2 Accuracy and Completeness
While Emily Metal makes reasonable efforts to ensure the accuracy and currency of product information, we do not warrant that all content is complete, error-free, or fully up to date. Material properties may vary depending on specific manufacturing conditions, heat treatment, batch variations, or applicable standards. Visitors should not rely solely on website content for critical engineering decisions, procurement specifications, or compliance requirements.
Important Notice
All technical specifications, certifications, and compliance information must be formally confirmed in writing through official quotation documents and material test reports (MTRs) prior to placing any purchase order. Website data does not constitute a binding material specification or quality guarantee.
2.3 Application Suitability
The suitability of any material for a specific application is the sole responsibility of the buyer and their technical team. Emily Metal does not assume liability for material selection decisions made based on website information alone. We strongly recommend consulting with our technical sales team to confirm material suitability for your intended application.
Quotation Conditions
3.1 Nature of Quotations
All pricing, lead times, and availability information communicated verbally, via email, or through online inquiry forms are indicative only and do not constitute a binding offer. A formal quotation issued by Emily Metal's sales department on official company letterhead or document format represents our formal offer and is subject to the specific terms stated therein.
3.2 Quotation Validity
Unless otherwise stated, formal quotations are valid for thirty (30) calendar days from the date of issue. Prices are subject to change without notice due to fluctuations in raw material costs, currency exchange rates, energy costs, logistics rates, or other market conditions. Emily Metal reserves the right to revise or withdraw any quotation prior to acceptance.
3.3 Quotation Basis
Quotations are prepared based on the specifications, quantities, and delivery requirements provided by the buyer at the time of inquiry. Any changes to specifications, quantities, delivery schedules, or other requirements after a quotation has been issued may result in revised pricing and lead times. Emily Metal is not responsible for quotation inaccuracies resulting from incomplete or incorrect information provided by the buyer.
3.4 Minimum Order Requirements
Certain products may be subject to minimum order quantities (MOQ) or minimum order values. These requirements will be clearly stated in formal quotations. Emily Metal reserves the right to decline orders that do not meet applicable minimum requirements.
Order Communication
4.1 Order Placement
All purchase orders must be submitted in writing via official purchase order documents, email, or other agreed written formats. Verbal orders or orders communicated through informal channels will not be accepted or processed. An order is considered confirmed only upon receipt of Emily Metal's written order acknowledgment.
4.2 Order Specifications
Purchase orders must clearly specify the material grade, product form (sheet, plate, bar, tube, wire, etc.), dimensions, applicable standards, required certifications, quantity, requested delivery date, and shipping destination. Emily Metal is not liable for production errors or delivery failures arising from incomplete, ambiguous, or incorrect order specifications provided by the buyer.
4.3 Order Modifications and Cancellations
Requests to modify or cancel confirmed orders must be submitted in writing at the earliest opportunity. Order modifications or cancellations may not be possible once production has commenced. Any approved modifications or cancellations may be subject to costs incurred by Emily Metal up to the point of the request, including but not limited to raw material procurement costs, processing fees, and restocking charges.
4.4 Communication Language
All official business communications, including quotations, order acknowledgments, and contractual correspondence, shall be conducted in English unless otherwise mutually agreed in writing. In the event of any discrepancy between communications in different languages, the English version shall prevail.
Intellectual Property
5.1 Ownership
All content on this Site, including but not limited to text, product descriptions, technical data sheets, images, graphics, logos, icons, design elements, and the overall Site design and layout, is the exclusive intellectual property of Emily Metal or its licensed content providers. All rights are reserved. The Emily Metal name, logo, and all associated trademarks and service marks are proprietary to Emily Metal.
5.2 Limited License
Emily Metal grants you a limited, non-exclusive, non-transferable, revocable license to access and view the content of this Site solely for the purpose of evaluating Emily Metal's products and services for legitimate business purposes. This license does not permit downloading, copying, modifying, distributing, publicly displaying, or creating derivative works from any Site content without prior written authorization.
5.3 Prohibited Use of Intellectual Property
You may not use Emily Metal's trademarks, logos, or brand elements in any manner that implies endorsement, affiliation, or partnership without express written consent. Unauthorized use of Emily Metal's intellectual property may constitute trademark infringement, copyright infringement, or other violations of applicable law, for which Emily Metal reserves all legal remedies.
5.4 Confidential Information
Technical drawings, custom specifications, pricing structures, and other proprietary information exchanged during business negotiations are considered confidential. Both parties agree to treat such information with reasonable care and not to disclose it to third parties without prior written consent, unless required by applicable law or regulation.
Third-Party Links
6.1 External Links Disclaimer
This Site may contain hyperlinks to third-party websites, industry resources, certification bodies, standards organizations, or logistics partners for informational convenience. The inclusion of any external link does not constitute an endorsement, recommendation, or approval of the linked website, its content, products, services, or operators by Emily Metal.
6.2 No Responsibility for Third-Party Content
Emily Metal has no control over the content, availability, privacy practices, or terms of service of third-party websites. Accessing external links is done entirely at your own risk. Emily Metal accepts no responsibility for any loss, damage, or inconvenience arising from your use of third-party websites or reliance on their content. We recommend reviewing the terms and privacy policies of any third-party site you visit.
6.3 Linking to This Site
You may link to the homepage of this Site provided that you do so in a manner that is fair, legal, and does not damage Emily Metal's reputation or take advantage of it. You must not establish a link in such a way as to suggest any form of association, approval, or endorsement by Emily Metal where none exists. Emily Metal reserves the right to withdraw linking permission at any time without notice.
Limitation of Liability
7.1 Website Use Disclaimer
This Site is provided on an "as is" and "as available" basis without warranties of any kind, either express or implied. Emily Metal expressly disclaims all warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, accuracy, completeness, or non-infringement. Emily Metal does not warrant that the Site will be secure, uninterrupted, or free from errors or viruses.
7.2 Exclusion of Consequential Damages
To the fullest extent permitted by applicable law, Emily Metal shall not be liable for any indirect, incidental, special, consequential, punitive, or exemplary damages arising from or in connection with your use of or inability to use this Site, including but not limited to loss of profits, loss of business opportunities, loss of data, production downtime, or reputational harm, even if Emily Metal has been advised of the possibility of such damages.
7.3 Cap on Liability
In any event, Emily Metal's total aggregate liability to you in connection with the use of this Site shall not exceed the greater of (a) the amount paid by you for any specific product or service that is the subject of the claim, or (b) one hundred United States Dollars (USD $100). This limitation applies regardless of the form or basis of the claim, whether in contract, tort, strict liability, or otherwise.
7.4 Indemnification
You agree to indemnify, defend, and hold harmless Emily Metal, its affiliates, officers, directors, employees, agents, and licensors from and against any claims, liabilities, damages, losses, costs, and expenses (including reasonable legal fees) arising from your violation of these Terms, your misuse of the Site, or your infringement of any third-party rights.
7.5 Governing Law and Jurisdiction
These Terms shall be governed by and construed in accordance with applicable laws. Any disputes arising from or in connection with these Terms or the use of this Site shall be subject to the exclusive jurisdiction of the courts designated in Emily Metal's formal sales contracts. For website-related matters, Emily Metal reserves the right to seek injunctive or equitable relief in any court of competent jurisdiction.
7.6 Amendments to These Terms
Emily Metal reserves the right to modify these Terms at any time. Updated Terms will be posted on this page with a revised effective date. Your continued use of the Site following any changes constitutes your acceptance of the revised Terms. We recommend reviewing these Terms periodically to stay informed of any updates.
Contact Information
If you have any questions, concerns, or requests regarding these Terms of Service, or if you wish to report a potential violation, please contact Emily Metal through the following channels. We are committed to responding to all formal inquiries within two (2) business days.
Business Hours
Monday - Friday
09:00 - 18:00 (CST, UTC+8)
Note for International Visitors: Emily Metal serves customers worldwide. All formal business communications should be directed to our designated email contacts. We aim to provide responses in English within two (2) business days. For time-sensitive matters, please indicate urgency in your subject line.
© 2026 Emily Metal Co., Ltd. All rights reserved. These Terms of Service are subject to change without prior notice.